Rules for using our website
Terms of Use
These Terms of Use govern access to velqzari.com and its content, features, and services. Purchase-specific rules are set out in our Terms and Conditions.
1. Website Operator
Velqzari™ is owned and operated by Shenzhen Hesenhui Trading Co., Ltd. References to “Velqzari™,” “we,” “us,” or “our” mean Shenzhen Hesenhui Trading Co., Ltd.
2. Acceptance of Terms
By accessing or using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the website.
3. Permitted Use
You may use the website for lawful personal and shopping purposes. You must not:
- Interfere with website security, performance, or availability.
- Introduce malware, malicious code, or automated attacks.
- Scrape, copy, or extract content at scale without written permission.
- Use false information, impersonate another person, or engage in fraud.
- Use the website in violation of law or third-party rights.
4. Accounts
If account features are available, you are responsible for maintaining the confidentiality of your credentials and activity conducted through your account.
5. Intellectual Property
The Velqzari™ name, website design, text, graphics, product presentation, product photography, and other original materials are owned by or licensed to us and are protected by applicable intellectual-property laws.
6. Product Information
Website content is provided for general product and shopping information. Product suitability depends on the individual pet, its size, behavior, and play style. Customers should use reasonable judgment and supervise pets where appropriate.
7. Third-Party Services and Links
The website may rely on or link to third-party payment, shipping, analytics, social-media, or other services. Third parties operate under their own terms and privacy practices.
8. Website Availability and Accuracy
We work to keep the website accurate and available but do not guarantee uninterrupted or error-free access. We may correct errors, update content, or suspend features for maintenance, security, or operational reasons.
9. User Submissions and Reviews
If you submit a review, image, comment, or other content, you confirm that you have the right to provide it and that it is accurate, lawful, and non-infringing.
10. Disclaimers and Liability
To the extent permitted by law, the website is provided on an “as available” basis. Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.
11. Changes and Severability
We may update these terms by posting a revised version. If any provision is held unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law.
12. Contact
Legal Company: Shenzhen Hesenhui Trading Co., Ltd.
Brand: Velqzari™
Owner: Zhao Hui
Email: service@velqzari.com
Phone: +86 157 9491 2097
Customer Service Hours: 8:00 AM–10:00 PM Beijing Time (UTC+8), daily
Business Address: Room A1203-3, Building 1, Tian'an Digital Innovation Park, No. 524 Qinglin Road, Huanggekeng Community, Longcheng Subdistrict, Longgang District, Shenzhen, China